Efrat Weidberg

case study

Lord Abbett

A vision for an organizational Knowledge Management Dashboard

Agency:

Sapient Nitro

Role:

Senior Experience Designer

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I have omitted and obfuscated confidential information in this case study. The information in this case study is my own and does not necessarily reflect the views of Lord Abbett

My role

Co-creation research and usability testing

Planned research session, created discussion guides and usability testing scripts. Created client presentations and reports communicating research outcomes and prioritized issues for design iterations.

Design framework

From concept development, collaborative sketching session to detailed design and specifications. Created a design framework that is responsive and flexible to accommodate different content needs.

Documantation and development support

Worked closely with the development team to help bringing the first version into Lord Abbett ecosystem of internal tools.

We talked to, sketched and brainstormed with 37 Lord Abbet's employeess to understand current behaviors, pain points and unmet needs.


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Based on our learnings, we sketched and prototyped a ‘Product Dashboard’ using an on-going user testing rounds to define what data & information does it show

Design Framework

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High fidelity prototype

Detialed Designs

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Next project: Samsung Business
If you want to see more or build something together, email me!